FAQs

Frequently Asked Questions

We are here to help you get your skulls and skeletons fast! If you need an answer to a question that we have overlooked, please just give us a call - that's what we are here for 509-951-3557. Even if it is after hours, I do transfer our business line to my personal cell phone daily!
Yes, you can order skulls and skeletons using either paypal.com or bank wire transfer. Please contact Skeletons and Skulls Superstore at 509-951-3557 for our banking information. We also accept purchase order numbers for skulls and skeletons from universities, museums and zoos. We also accept business checks for orders. If your check for whatever reason does not clear our bank, you will be charged a $35.00 return fee.
Yes you may phone in your order for skulls and skeletons. We are happy to take your order by phone and help you shop for all your skulls and skeletons. You can call Skeletons and Skulls Superstore at 509-951-3557 from 8am-5pm Pacific Standard time Monday-Sunday. Or, if email is easier for you, please send us an email at sales@skeletonsandskullssuperstore.com for assistance. Skeletons and Skulls Superstore has an amazing selection of museum quality polyurethane animal skulls and animal skeleton replicas for sale that are great for teaching models. All of our skulls and skeletons are in stock and ready to ship. Our smaller skulls are nicely boxed. Some of our large skeletons are made to order and will take about three weeks to ship. If you have a specific pose in mind for your skeleton please call to discuss the possibilities. We are proud to offer all of our skulls and skeletons in stock internationally. We use either United States Postal Service or Federal Express to ship the skulls and skeletons which provides tracking and insurance. Expected delivery time for all international orders of our skulls and skeletons is 6-10 business days.    
Skull or Skeleton exchanges are always accepted! All exchanges must be in original condition and packaging with all tags on as received. Please send your exchange back to Skeletons And Skulls Superstore. Please call for your return merchandise processing number. Upon receipt you will receive a refund within 48 hours for the merchandise only, minus the credit card processing fees. We do not reimburse for shipping costs or the cost of shipment back to Skeletons and Skulls Superstore.